Terms & Conditions

General Terms & Conditions

By downloading or using the Asklora App (the “App”), or accessing to website (the “Website”) of LORA Advisors, Limited and its associated companies (the “Company”), these terms will automatically apply to you. Please read the below Terms and Conditions carefully before using the App or accessing to the Website.

If you do not agree to any contents of our Terms and Conditions, please discontinue your access to the App and the Website. Continuing access to our App and/or Website and entering the registration process implies that you have read and agreed to the Terms and Conditions and the Privacy Policy.

You are not allowed to copy or modify the App or the Website, any part of them, or our trademarks in any way. You are not allowed to attempt to extract the source code of the App and the Website, and you also should not try to translate the App or the Website into other languages or make derivative versions. The App or the Website itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to the Company.

The Company is committed to ensuring that the App and the Website are as useful and efficient as possible. For that reason, we reserve the right to make changes to the App or the Website, or to charge for its services, at any time and for any reason. We will never charge you for our Service without making it very clear to you exactly what you are paying for.

The App and the Website may store and process personal data that you have provided to us to provide our Service. It is your responsibility to keep your phone, tablet, or other mobile devices secure when accessing the App or the Website, as well as preventing any malware/viruses/malicious programs that can compromise your phone or device, as this may prevent the App from working properly.

The App and the Website may use third-party services that declare their Terms and Conditions.

Link to Terms and Conditions of third-party service providers used by the App

The Company makes no representations or warranties about the services you use, nor the software or materials you download through the App or the Website. To avoid loss, you should make your own judgement regarding the suitability, validity, correctness, completeness, and infringement of others' rights before downloading (for example: damage to your computer system or loss of stored data). The Company will not be liable for such losses.

Terms and Conditions specific to the Asklora App

You should be aware that there are certain things that the Company will not take responsibility for. Certain functions of the App will require the App to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but the Company cannot take responsibility for the App not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you are using the App outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the App, or other third-party charges. In using the App, you are accepting responsibility for any such charges, including roaming data charges if you use the App outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the App, please be aware that the Company assumes that you have received permission from the bill payer for using the App.

Along the same lines, the Company cannot always take responsibility for the way you use the App i.e. you need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, the Company cannot accept responsibility.

With respect to the Company’s responsibility for your use of the App, when you are using the App, it is important to bear in mind that although the Company endeavours to ensure that it is updated and correct at all times, the Company does rely on third parties to provide information to us so that we can make it available to you. The Company accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the App.

At some point, the Company may wish to update the App. The App is currently available on Android & iOS – the requirements for both of the systems (and for any additional systems the Company decides to extend the availability of the App to) may change, and you will need to download the updates if you want to keep using the App. The Company does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you. The Company may also wish to stop providing the App and may terminate use of it at any time without giving notice of termination to you. Unless the Company tells you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the App, and (if needed) delete it from your device.

Changes to The Terms and Conditions

The Company reserves the right to update our Terms and Conditions from time to time and will publish the changes of the Terms and Conditions on the app or the website without notice. Thus, you are advised to review this page periodically for any changes. By continuing to use the website and/ or the app, you will be deemed to have been aware of, and accepted the modified contents of the

Terms and Conditions.

These terms and conditions are effective as of 12 April 2023.

Governing Laws

The above Terms and Conditions are governed by the laws of the Hong Kong SAR.

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at help@asklora.ai.